Everything is changing through Smart technology from the homes we live in to how our cities are managed and the Hospitality industry is nowhere an exception. There are multiple ways in which the hospitality industry leads in terms of adoption of smart business technology. Beginning from operations to guest experience to marketing, Smart hotel technology is something that offers a variety of cost savings and revenue opportunities. It is certainly enabling the hotel owners to set benchmarks and reach new levels of profitability. On the CIOKlub Event, our channel came into terms with Mr. CG Prasad, AVP Technology, Next Story Group who shared with us what it takes to run a “Smart Hotel”.